GDPR – Our Commitment to Data Privacy

GDPR – Our Commitment to Data Privacy

We are committed to compliance with the General Data Protection Regulation (GDPR), which will go into effect May 25, 2018. The regulation contains the most significant changes to European data privacy legislation in the last 20 years. It is designed to give EU citizens more control over their data and seeks to unify a number of existing privacy and security laws under one comprehensive law.

Our customers can trust that we have made GDPR a priority and have devoted significant resources toward our efforts to comply with GDPR. This post outlines our approach and progress to date.

What We Are Doing

Like many other companies, we are implementing our company-wide GDPR compliance strategy leading up to May 25, 2018 and beyond. We appreciate that our customers have requirements under GDPR that are directly impacted by their use of our services, and we are committed to helping our customers fulfill their requirements under GDPR.

Below are a few examples of initiatives we have committed to in order to satisfy GDPR requirements that apply to both our customers and us:

  • Committing to security and privacy measures required under GDPR. You can view details on our current security measures on our website under Trust @ ACT.
  • Where we are transferring data outside of the EU, committing to appropriate data transfer mechanisms as required by GDPR. This includes our current Privacy Shield certification (see our Privacy Policy).
  • Assisting our customers with satisfying their GDPR data security and privacy requirements as described at Trust @ ACT. Notifying regulators of personal data breaches on our systems and promptly communicating any such breaches to our customers and end-users.
  • Ensuring our staff that access and process our customer’s personal data are bound to maintain the confidentiality and security of that data.
  • Holding any sub-processors that handle our customers’ personal data to the applicable data management, security and privacy standards required under GDPR ( Google Gmail, Mailchimp, WordPress, 1and1).
  • Committing to carrying out data impact assessments and consulting with EU regulators where appropriate.
  • Assisting customers with the download or deletion of any data through our privacy tools
  • Providing customers access to our data protection officer through gdprform.io

GDPR FAQ

Do we process personal data of our customers?

Yes, we process customer personal data to provide at the request of the customer for specified purposes described in our Privacy Policy and Terms of Service.

Where do we send customer data?

Our goal is to provide our customers with secure, fast and reliable service. As a provider of a global service, we run our service with common operational practices and features across multiple jurisdictions. All of this is done through the third party sub-processors.   We disclose in our Privacy Policy that personal data will be transferred to the United States and possibly to other countries for purposes related to providing products and services.

Can you guarantee that my data will stay in a certain location (e.g., Europe)?

Our features require that data be transferred through our sub-processors. For example, when you send an email, it may go to a server in another country, even when the email is encrypted.  In addition, our employees and contractors may need access to data stored in the EU for support related reasons.  In all cases where data is transferred outside of the E.U., we commits to ensuring such transfers are compliant with applicable data transfer laws, including GDPR.

Are we Privacy Shield certified?

No because we are not a US based company.  We however are certified by Sucuri Security which performs security scans on our website and database.

More Resources

We are 100% committed to customers’ success and the protection of customer data. . Customers can count on our commitment to GDPR compliance.  For more information, please visit Trust @ ACT and be sure to look at our privacy and security pages. Thank you for your interest in our services!

 

        

 

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Testimonials

Malcolm & Lynne

Malcolm and I had a fabulous time at our wedding. Everything went according to plan. They did not only made the whole day run smoothly but it was the extra effort they made for us that we really appreciated.
The flowers were amazing. I was totally overwhelmed by them. It was the only thing i really didn't want to compromise on and my choice of flowers were not available locally. They sourced them for me and they came all the way from South Africa!
It was a stress free experience for us and we would recommend any of our friends to get married with your help!
5.0
2017-08-10T11:33:22+00:00
Malcolm and I had a fabulous time at our wedding. Everything went according to plan. They did not only made the whole day run smoothly but it was the extra effort they made for us that we really appreciated. The flowers were amazing. I was totally overwhelmed by them. It was the only thing i really didn't want to compromise on and my choice of flowers were not available locally. They sourced them for me and they came all the way from South Africa! It was a stress free experience for us and we would recommend any of our friends to get married with your help!

Matt & Laura

For a year and a half you guys helped us immensely with every aspect of our planning for our big day. No question was too silly or small and if you were busy, your lovely assistant Rob was always on hand and just as helpful. Swen helped us create exactly what we wanted from the smallest details to the really big! Even a month on, our guests are still talking about how amazing everything was and that it was the best wedding they've ever attended! As Swen has lots of experience he can really advise you of the best decisions etc. Swen has helped us make our dream a reality and we cant thank him enough for this.
5.0
2017-08-11T11:44:39+00:00
For a year and a half you guys helped us immensely with every aspect of our planning for our big day. No question was too silly or small and if you were busy, your lovely assistant Rob was always on hand and just as helpful. Swen helped us create exactly what we wanted from the smallest details to the really big! Even a month on, our guests are still talking about how amazing everything was and that it was the best wedding they've ever attended! As Swen has lots of experience he can really advise you of the best decisions etc. Swen has helped us make our dream a reality and we cant thank him enough for this.

Simon & Claire

5.0
2017-08-11T07:54:27+00:00
We've just got back from our honeymoon and we wanted to thank you very much for all your hard work and professionalism arranging our wedding. It was exactly as we'd hoped and more - we loved everything.

 Conor & Diane

"We had the best day, our guests have been raving about it since and have complimented you on numerous occasions for how smoothly the whole day ran. 

Thanks so much for all your help over the last 18 months. Our wedding day could not have been any more perfect!"
5.0
2017-08-11T11:50:50+00:00
"We had the best day, our guests have been raving about it since and have complimented you on numerous occasions for how smoothly the whole day ran.  Thanks so much for all your help over the last 18 months. Our wedding day could not have been any more perfect!"

David & Hilary

Thanks very much for all you did to make our wedding day perfect, ceremony, food, music, everything! Everyone had a ball.
5.0
2017-08-11T07:46:35+00:00
Thanks very much for all you did to make our wedding day perfect, ceremony, food, music, everything! Everyone had a ball.

Paul & Elaine

Thank you so much for everything you have done for us. We thoroughly enjoyed the wedding day and you did an excellent job with everything on the day and of course all the work over the last few months. We couldn’t have done it without you!
5.0
2017-08-11T07:56:34+00:00
Thank you so much for everything you have done for us. We thoroughly enjoyed the wedding day and you did an excellent job with everything on the day and of course all the work over the last few months. We couldn’t have done it without you!

Mark & Ciara

Thanks so much for the well wishes, we had an absolute ball, a big part down to your amazing work. Everything went off without a hitch, our friends are still talking about ‘the best wedding they’ve ever been to’!! Everything ran so smoothly and it was such a relaxing day knowing that Joan had everything sorted in advance, so reassuring. 
5.0
2017-08-11T11:39:32+00:00
Thanks so much for the well wishes, we had an absolute ball, a big part down to your amazing work. Everything went off without a hitch, our friends are still talking about ‘the best wedding they’ve ever been to’!! Everything ran so smoothly and it was such a relaxing day knowing that Joan had everything sorted in advance, so reassuring. 

David & Joann

We had such a a fantastic day in Torre San Juan for our wedding. It was great to have someone take the stress away from the day itself. The staff and food at the venue was also fantastic. Everyone commented on the cake especially. Last but not least, the DJ was absolutely fantastic and made the night for us, my guests are still talking about him. Nerja is a fantastic spot and absolutely beautiful, I would recommend it to anyone, we have beautiful memories to treasure forever!
5.0
2017-08-11T08:44:10+00:00
We had such a a fantastic day in Torre San Juan for our wedding. It was great to have someone take the stress away from the day itself. The staff and food at the venue was also fantastic. Everyone commented on the cake especially. Last but not least, the DJ was absolutely fantastic and made the night for us, my guests are still talking about him. Nerja is a fantastic spot and absolutely beautiful, I would recommend it to anyone, we have beautiful memories to treasure forever!

Ted & Karen

I just wanted to say how fantastic everything was and I could never have imagined that I could have had such a lovely, relaxed wedding day filled with so many wonderful things. It felt very surreal being in the pool with my friends before the ceremony, without a care in the world! The whole day just kept getting better and better and was truly magical, and if asked for a highlight, I would not be able to make up my mind between the settings, the food or the flamenco....all absolutely amazing! I have so many lovely memories and I can't thank you enough for all your hard work and vision!
5.0
2017-08-11T08:19:26+00:00
I just wanted to say how fantastic everything was and I could never have imagined that I could have had such a lovely, relaxed wedding day filled with so many wonderful things. It felt very surreal being in the pool with my friends before the ceremony, without a care in the world! The whole day just kept getting better and better and was truly magical, and if asked for a highlight, I would not be able to make up my mind between the settings, the food or the flamenco....all absolutely amazing! I have so many lovely memories and I can't thank you enough for all your hard work and vision!

Joe & Claire

Thank you so much for making our wedding so stress free and easy. It was an amazing venue and everyone really enjoyed themselves, we couldn't have asked for more!
You made our day run so smoothly and thought of everything!
We are already looking forward to visiting next year.
5.0
2017-08-10T11:14:38+00:00
Thank you so much for making our wedding so stress free and easy. It was an amazing venue and everyone really enjoyed themselves, we couldn't have asked for more! You made our day run so smoothly and thought of everything! We are already looking forward to visiting next year.

Ronan & Audrey

Hi guys, hope your keeping well? We 're just about getting back to normal life now. We've both been working constantly since we got back from the honeymoon! I just wanted to let you know that we had an amazing and absolutely unforgettable day. Thank you so much for all your help and support to make our wedding day so special!

5.0
2017-08-11T10:19:38+00:00
Hi guys, hope your keeping well? We 're just about getting back to normal life now. We've both been working constantly since we got back from the honeymoon! I just wanted to let you know that we had an amazing and absolutely unforgettable day. Thank you so much for all your help and support to make our wedding day so special!

Jonny & Emma

Thank you for making our wedding in Andalusia such a wonderful experience. We would recommend Paradise Event Planner to anyone looking for a smoothly run, friendly and professional wedding planning service. A very big thank you to both Swen and Rob for all their efforts!! The attention to detail was second to none. Thank you!

5.0
2017-08-11T11:09:00+00:00
Thank you for making our wedding in Andalusia such a wonderful experience. We would recommend Paradise Event Planner to anyone looking for a smoothly run, friendly and professional wedding planning service. A very big thank you to both Swen and Rob for all their efforts!! The attention to detail was second to none. Thank you!

Kevin & Isabel

Well we are finally back in the UK and have 5 minutes to sit down and think about our big day, WOW what a great job you did for us, we really appreciated all your help and it could not have run so smoothly if you were not there to help. Every single person we spoke to has said that it was the best wedding that they have ever been to and the friends who live in Mojacar have said that it was the best night out they have ever had !!!! So you all deserve a well earned pat on the back and a big thank you again from us both. We would highly recommend Paradise Event Productions to anyone who is looking to get married and that we would like to thank you again for all your help and support.
5.0
2015-06-09T09:11:08+00:00
Well we are finally back in the UK and have 5 minutes to sit down and think about our big day, WOW what a great job you did for us, we really appreciated all your help and it could not have run so smoothly if you were not there to help. Every single person we spoke to has said that it was the best wedding that they have ever been to and the friends who live in Mojacar have said that it was the best night out they have ever had !!!! So you all deserve a well earned pat on the back and a big thank you again from us both. We would highly recommend Paradise Event Productions to anyone who is looking to get married and that we would like to thank you again for all your help and support.

Dave & Orla

We just wanted to say thank you for making our day, you were really
wonderful!  You took all the worry out of everything and left us free to
relax and enjoy the day.
5.0
2017-08-11T08:15:54+00:00
We just wanted to say thank you for making our day, you were really wonderful!  You took all the worry out of everything and left us free to relax and enjoy the day.

Colin & Sheena

A huge thanks to you again for such brilliant organisation, without you it would not have been the day it was. What can I say, you were great. 
5.0
2017-08-10T11:54:06+00:00
A huge thanks to you again for such brilliant organisation, without you it would not have been the day it was. What can I say, you were great. 
5.0
15

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