GDPR – Our Commitment to Data Privacy

GDPR – Our Commitment to Data Privacy

We are committed to compliance with the General Data Protection Regulation (GDPR), which will go into effect May 25, 2018. The regulation contains the most significant changes to European data privacy legislation in the last 20 years. It is designed to give EU citizens more control over their data and seeks to unify a number of existing privacy and security laws under one comprehensive law.

Our customers can trust that we have made GDPR a priority and have devoted significant resources toward our efforts to comply with GDPR. This post outlines our approach and progress to date.

What We Are Doing

Like many other companies, we are implementing our company-wide GDPR compliance strategy leading up to May 25, 2018 and beyond. We appreciate that our customers have requirements under GDPR that are directly impacted by their use of our services, and we are committed to helping our customers fulfill their requirements under GDPR.

Below are a few examples of initiatives we have committed to in order to satisfy GDPR requirements that apply to both our customers and us:

  • Committing to security and privacy measures required under GDPR. You can view details on our current security measures on our website under Trust @ ACT.
  • Where we are transferring data outside of the EU, committing to appropriate data transfer mechanisms as required by GDPR. This includes our current Privacy Shield certification (see our Privacy Policy).
  • Assisting our customers with satisfying their GDPR data security and privacy requirements as described at Trust @ ACT. Notifying regulators of personal data breaches on our systems and promptly communicating any such breaches to our customers and end-users.
  • Ensuring our staff that access and process our customer’s personal data are bound to maintain the confidentiality and security of that data.
  • Holding any sub-processors that handle our customers’ personal data to the applicable data management, security and privacy standards required under GDPR ( Google Gmail, Mailchimp, WordPress, 1and1).
  • Committing to carrying out data impact assessments and consulting with EU regulators where appropriate.
  • Assisting customers with the download or deletion of any data through our privacy tools
  • Providing customers access to our data protection officer through gdprform.io

GDPR FAQ

Do we process personal data of our customers?

Yes, we process customer personal data to provide at the request of the customer for specified purposes described in our Privacy Policy and Terms of Service.

Where do we send customer data?

Our goal is to provide our customers with secure, fast and reliable service. As a provider of a global service, we run our service with common operational practices and features across multiple jurisdictions. All of this is done through the third party sub-processors.   We disclose in our Privacy Policy that personal data will be transferred to the United States and possibly to other countries for purposes related to providing products and services.

Can you guarantee that my data will stay in a certain location (e.g., Europe)?

Our features require that data be transferred through our sub-processors. For example, when you send an email, it may go to a server in another country, even when the email is encrypted.  In addition, our employees and contractors may need access to data stored in the EU for support related reasons.  In all cases where data is transferred outside of the E.U., we commits to ensuring such transfers are compliant with applicable data transfer laws, including GDPR.

Are we Privacy Shield certified?

No because we are not a US based company.  We however are certified by Sucuri Security which performs security scans on our website and database.

More Resources

We are 100% committed to customers’ success and the protection of customer data. . Customers can count on our commitment to GDPR compliance.  For more information, please visit Trust @ ACT and be sure to look at our privacy and security pages. Thank you for your interest in our services!

 

        

 

Testimonials

Stephan & Marta

Our day was truly magical and stress free with thanks to your coordinator and staff. Everything was so efficient and ran like clock work. The venue was perfect, food was excellent and service was impeccable. We never once worried or stressed over any of the arrangements because they were both so helpful and understanding. HUGE HUGE HUGE thank you and continue with your miracle work 🙂 love Stephan & Marta
5.0
2013-08-10T06:54:01+00:00
Our day was truly magical and stress free with thanks to your coordinator and staff. Everything was so efficient and ran like clock work. The venue was perfect, food was excellent and service was impeccable. We never once worried or stressed over any of the arrangements because they were both so helpful and understanding. HUGE HUGE HUGE thank you and continue with your miracle work 🙂 love Stephan & Marta

Steven & Martha

Our day was truly magical and stress free with thanks to Paradise Event Productions. Everything was so efficient and ran like clock work. The venue was perfect, food was excellent and service was impeccable. We never once worried or stressed over any of the arrangements because they were both so helpful and understanding. HUGE HUGE HUGE thank you and continue with your miracle work 🙂 love Martha and Stephen
5.0
2017-08-10T10:52:18+00:00
Our day was truly magical and stress free with thanks to Paradise Event Productions. Everything was so efficient and ran like clock work. The venue was perfect, food was excellent and service was impeccable. We never once worried or stressed over any of the arrangements because they were both so helpful and understanding. HUGE HUGE HUGE thank you and continue with your miracle work 🙂 love Martha and Stephen

Siobhan & Craig

I would just like to thank you so much for all the hard work and the huge effort you put into our beautiful wedding, it was the most amazing day. Everything went perfect, from the venue, catering, minister, and the DJ was fantastic !  All our guests had a brilliant time.  Everyone commented on how hard you worked and how much they enjoyed it. I wouldn't hesitate to recommend your service to anyone, our wedding was without a doubt even better than we ever hoped or dreamed it would be.
5.0
2017-08-11T09:53:07+00:00
I would just like to thank you so much for all the hard work and the huge effort you put into our beautiful wedding, it was the most amazing day. Everything went perfect, from the venue, catering, minister, and the DJ was fantastic !  All our guests had a brilliant time.  Everyone commented on how hard you worked and how much they enjoyed it. I wouldn't hesitate to recommend your service to anyone, our wedding was without a doubt even better than we ever hoped or dreamed it would be.

Joe & Claire

Thank you so much for making our wedding so stress free and easy. It was an amazing venue and everyone really enjoyed themselves, we couldn't have asked for more!
You made our day run so smoothly and thought of everything!
We are already looking forward to visiting next year.
5.0
2017-08-10T11:14:38+00:00
Thank you so much for making our wedding so stress free and easy. It was an amazing venue and everyone really enjoyed themselves, we couldn't have asked for more! You made our day run so smoothly and thought of everything! We are already looking forward to visiting next year.

Matt & Laura

For a year and a half you guys helped us immensely with every aspect of our planning for our big day. No question was too silly or small and if you were busy, your lovely assistant Rob was always on hand and just as helpful. Swen helped us create exactly what we wanted from the smallest details to the really big! Even a month on, our guests are still talking about how amazing everything was and that it was the best wedding they've ever attended! As Swen has lots of experience he can really advise you of the best decisions etc. Swen has helped us make our dream a reality and we cant thank him enough for this.
5.0
2017-08-11T11:44:39+00:00
For a year and a half you guys helped us immensely with every aspect of our planning for our big day. No question was too silly or small and if you were busy, your lovely assistant Rob was always on hand and just as helpful. Swen helped us create exactly what we wanted from the smallest details to the really big! Even a month on, our guests are still talking about how amazing everything was and that it was the best wedding they've ever attended! As Swen has lots of experience he can really advise you of the best decisions etc. Swen has helped us make our dream a reality and we cant thank him enough for this.

Stuart & Lynne

Excellent support both before and on the day!
5.0
2017-08-10T12:02:00+00:00
Excellent support both before and on the day!

Jonny & Emma

Thank you for making our wedding in Andalusia such a wonderful experience. We would recommend Paradise Event Planner to anyone looking for a smoothly run, friendly and professional wedding planning service. A very big thank you to both Swen and Rob for all their efforts!! The attention to detail was second to none. Thank you!

5.0
2017-08-11T11:09:00+00:00
Thank you for making our wedding in Andalusia such a wonderful experience. We would recommend Paradise Event Planner to anyone looking for a smoothly run, friendly and professional wedding planning service. A very big thank you to both Swen and Rob for all their efforts!! The attention to detail was second to none. Thank you!

Larry & Caroline

Thank you so much for all you did to make our day and days so special. I cannot think of a single thing that did not go off like clockwork. It thoroughly vindicated our decision to get married abroad and every single guest has reiterated this to us.
5.0
2017-08-11T10:56:11+00:00
Thank you so much for all you did to make our day and days so special. I cannot think of a single thing that did not go off like clockwork. It thoroughly vindicated our decision to get married abroad and every single guest has reiterated this to us.

Adam & Louise

Hi guys,
I just arrived back in New York Yesterday after an absolutely fantastic few weeks. Adam and I want to thank you so very much for organizing and coordinating such a fantastic wedding... It really was (without sounding too dramatic!) the wedding of our dreams... Everything ran so smoothly and we can't thank you enough for all of your support, suggestions, organisation in the months before hand and co ordination on the day...


Our friends and family have not stopped talking about it and many have said that they doubt they'll ever attend a wedding quite like it again!! Many thanks! 
5.0
2017-08-11T10:33:10+00:00
Hi guys, I just arrived back in New York Yesterday after an absolutely fantastic few weeks. Adam and I want to thank you so very much for organizing and coordinating such a fantastic wedding... It really was (without sounding too dramatic!) the wedding of our dreams... Everything ran so smoothly and we can't thank you enough for all of your support, suggestions, organisation in the months before hand and co ordination on the day... Our friends and family have not stopped talking about it and many have said that they doubt they'll ever attend a wedding quite like it again!! Many thanks! 

Michael & Claire

I just wanted to thank you both for all you help and support planning the wedding, you did an amazing job and the wedding day was everything I wanted and more. All the guests commented at how smoothly every stage of the day went and that the day flowed perfectly so thank you so much, it really was the best day! I want to do it all over again now!! Thanks so much.
5.0
2016-09-09T09:25:47+00:00
I just wanted to thank you both for all you help and support planning the wedding, you did an amazing job and the wedding day was everything I wanted and more. All the guests commented at how smoothly every stage of the day went and that the day flowed perfectly so thank you so much, it really was the best day! I want to do it all over again now!! Thanks so much.

Andy & Suzanne

A massive thank you to Paradise Event Productions.  From day one they were both so friendly and helpful, and they were able to make our day as special as we always hoped it would be, even on a relatively low budget.  When we decided to change our venue with 2 months to go they worked very hard to find us the most perfect replacement. All of our guests had a wonderful time, all said it was one of the most special wedding's they'd been to.  At times planning a wedding abroad might seem daunting but the team really made sure that everything ran smoothly both leading up to and throughout our special day.
5.0
2017-08-10T11:24:00+00:00
A massive thank you to Paradise Event Productions.  From day one they were both so friendly and helpful, and they were able to make our day as special as we always hoped it would be, even on a relatively low budget.  When we decided to change our venue with 2 months to go they worked very hard to find us the most perfect replacement. All of our guests had a wonderful time, all said it was one of the most special wedding's they'd been to.  At times planning a wedding abroad might seem daunting but the team really made sure that everything ran smoothly both leading up to and throughout our special day.

Richard & Kathryn

Hi Paradise Event Productions,

Just wanted to drop a line to say thank you so much for helping us to have the best day we could possibly have hoped for! We really enjoyed the whole week but of course most of all our wedding day. We have lots of very happy memories and can’t stop talking about it to whoever will listen!! Thanks again for helping us to make it happen.


 Love & best wishes,


Richard & Kathryn
5.0
2017-08-11T11:34:41+00:00
Hi Paradise Event Productions, Just wanted to drop a line to say thank you so much for helping us to have the best day we could possibly have hoped for! We really enjoyed the whole week but of course most of all our wedding day. We have lots of very happy memories and can’t stop talking about it to whoever will listen!! Thanks again for helping us to make it happen.  Love & best wishes, Richard & Kathryn

Martina & Shane

I just want to say thanks for all your help over the last year, everybody was so impressed with everything from the food to the villa to your calmness...I just really want to say thanks again from both of us.
5.0
2017-08-11T08:08:23+00:00
I just want to say thanks for all your help over the last year, everybody was so impressed with everything from the food to the villa to your calmness...I just really want to say thanks again from both of us.

Brad & Jen

I just wanted to thank you both again for such a fantastic, seamless, enjoyable day. Everyone had such a fantastic time - especially us. Though the lead-up to the wedding was a bit hectic, we'd happily do it all again - perhaps without moving house, job etc.
5.0
2015-05-09T11:34:42+00:00
I just wanted to thank you both again for such a fantastic, seamless, enjoyable day. Everyone had such a fantastic time - especially us. Though the lead-up to the wedding was a bit hectic, we'd happily do it all again - perhaps without moving house, job etc.

Ted & Karen

I just wanted to say how fantastic everything was and I could never have imagined that I could have had such a lovely, relaxed wedding day filled with so many wonderful things. It felt very surreal being in the pool with my friends before the ceremony, without a care in the world! The whole day just kept getting better and better and was truly magical, and if asked for a highlight, I would not be able to make up my mind between the settings, the food or the flamenco....all absolutely amazing! I have so many lovely memories and I can't thank you enough for all your hard work and vision!
5.0
2017-08-11T08:19:26+00:00
I just wanted to say how fantastic everything was and I could never have imagined that I could have had such a lovely, relaxed wedding day filled with so many wonderful things. It felt very surreal being in the pool with my friends before the ceremony, without a care in the world! The whole day just kept getting better and better and was truly magical, and if asked for a highlight, I would not be able to make up my mind between the settings, the food or the flamenco....all absolutely amazing! I have so many lovely memories and I can't thank you enough for all your hard work and vision!
5.0
15

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