Privacy

GDPR – Our Commitment to Data Privacy

We are committed to compliance with the General Data Protection Regulation (GDPR), which will go into effect May 25, 2018. The regulation contains the most significant changes to European data privacy legislation in the last 20 years. It is designed to give EU citizens more control over their data and seeks to unify a number of existing privacy and security laws under one comprehensive law.

Our customers can trust that we have made GDPR a priority and have devoted significant resources toward our efforts to comply with GDPR. This post outlines our approach and progress to date.

What We Are Doing

Like many other companies, we are implementing our company-wide GDPR compliance strategy leading up to May 25, 2018 and beyond. We appreciate that our customers have requirements under GDPR that are directly impacted by their use of our services, and we are committed to helping our customers fulfill their requirements under GDPR.

Below are a few examples of initiatives we have committed to in order to satisfy GDPR requirements that apply to both our customers and us:

  • Committing to security and privacy measures required under GDPR. You can view details on our current security measures on our website under Trust @ ACT.
  • Where we are transferring data outside of the EU, committing to appropriate data transfer mechanisms as required by GDPR. This includes our current Privacy Shield certification (see our Privacy Policy).
  • Assisting our customers with satisfying their GDPR data security and privacy requirements as described at Trust @ ACT. Notifying regulators of personal data breaches on our systems and promptly communicating any such breaches to our customers and end-users.
  • Ensuring our staff that access and process our customer’s personal data are bound to maintain the confidentiality and security of that data.
  • Holding any sub-processors that handle our customers’ personal data to the applicable data management, security and privacy standards required under GDPR ( Google Gmail, Mailchimp, WordPress, 1and1).
  • Committing to carrying out data impact assessments and consulting with EU regulators where appropriate.
  • Assisting customers with the download or deletion of any data through our privacy tools
  • Providing customers access to our data protection officer through gdprform.io

GDPR FAQ

Do we process personal data of our customers?

Yes, we process customer personal data to provide at the request of the customer for specified purposes described in our Privacy Policy and Terms of Service.

Where do we send customer data?

Our goal is to provide our customers with secure, fast and reliable service. As a provider of a global service, we run our service with common operational practices and features across multiple jurisdictions. All of this is done through the third party sub-processors.   We disclose in our Privacy Policy that personal data will be transferred to the United States and possibly to other countries for purposes related to providing products and services.

Can you guarantee that my data will stay in a certain location (e.g., Europe)?

Our features require that data be transferred through our sub-processors. For example, when you send an email, it may go to a server in another country, even when the email is encrypted.  In addition, our employees and contractors may need access to data stored in the EU for support related reasons.  In all cases where data is transferred outside of the E.U., we commits to ensuring such transfers are compliant with applicable data transfer laws, including GDPR.

Are we Privacy Shield certified?

No because we are not a US based company.  We however are certified by Sucuri Security which performs security scans on our website and database.

More Resources

We are 100% committed to customers’ success and the protection of customer data. . Customers can count on our commitment to GDPR compliance.  For more information, please visit Trust @ ACT and be sure to look at our privacy and security pages. Thank you for your interest in our services!

 

        

 

Testimonials

David & Hilary

Thanks very much for all you did to make our wedding day perfect, ceremony, food, music, everything! Everyone had a ball.
5.0
2017-08-11T07:46:35+00:00
Thanks very much for all you did to make our wedding day perfect, ceremony, food, music, everything! Everyone had a ball.

Kevin & Isabel

Well we are finally back in the UK and have 5 minutes to sit down and think about our big day, WOW what a great job you did for us, we really appreciated all your help and it could not have run so smoothly if you were not there to help. Every single person we spoke to has said that it was the best wedding that they have ever been to and the friends who live in Mojacar have said that it was the best night out they have ever had !!!! So you all deserve a well earned pat on the back and a big thank you again from us both. We would highly recommend Paradise Event Productions to anyone who is looking to get married and that we would like to thank you again for all your help and support.
5.0
2015-06-09T09:11:08+00:00
Well we are finally back in the UK and have 5 minutes to sit down and think about our big day, WOW what a great job you did for us, we really appreciated all your help and it could not have run so smoothly if you were not there to help. Every single person we spoke to has said that it was the best wedding that they have ever been to and the friends who live in Mojacar have said that it was the best night out they have ever had !!!! So you all deserve a well earned pat on the back and a big thank you again from us both. We would highly recommend Paradise Event Productions to anyone who is looking to get married and that we would like to thank you again for all your help and support.

Matt & Laura

For a year and a half you guys helped us immensely with every aspect of our planning for our big day. No question was too silly or small and if you were busy, your lovely assistant Rob was always on hand and just as helpful. Swen helped us create exactly what we wanted from the smallest details to the really big! Even a month on, our guests are still talking about how amazing everything was and that it was the best wedding they've ever attended! As Swen has lots of experience he can really advise you of the best decisions etc. Swen has helped us make our dream a reality and we cant thank him enough for this.
5.0
2017-08-11T11:44:39+00:00
For a year and a half you guys helped us immensely with every aspect of our planning for our big day. No question was too silly or small and if you were busy, your lovely assistant Rob was always on hand and just as helpful. Swen helped us create exactly what we wanted from the smallest details to the really big! Even a month on, our guests are still talking about how amazing everything was and that it was the best wedding they've ever attended! As Swen has lots of experience he can really advise you of the best decisions etc. Swen has helped us make our dream a reality and we cant thank him enough for this.

Karen & Dermot

Thank you for making our day special, our guests have commented on your professionalism and the way the day went so smoothly, there was a lovely flow to the day and evening!
5.0
2017-08-11T07:57:24+00:00
Thank you for making our day special, our guests have commented on your professionalism and the way the day went so smoothly, there was a lovely flow to the day and evening!

Martina & Shane

I just want to say thanks for all your help over the last year, everybody was so impressed with everything from the food to the villa to your calmness...I just really want to say thanks again from both of us.
5.0
2017-08-11T08:08:23+00:00
I just want to say thanks for all your help over the last year, everybody was so impressed with everything from the food to the villa to your calmness...I just really want to say thanks again from both of us.

Kevin

5.0
2017-08-11T07:44:05+00:00
I have been to many weddings and this is by far the best ever!

Family of Ricardo

We were extremely happy with all at Paradise Event Productions, both Rob, Swen and team helped along every step of the planning process and their support on the wedding day itself was second to none. We would strongly recommend them as they made the whole day run smoothly and this meant we could enjoy every minute without the stress of worrying about the little things. Thank you so much to all at Paradise Event Productions for helping make our day so so special.
5.0
2016-10-09T10:33:38+00:00
We were extremely happy with all at Paradise Event Productions, both Rob, Swen and team helped along every step of the planning process and their support on the wedding day itself was second to none. We would strongly recommend them as they made the whole day run smoothly and this meant we could enjoy every minute without the stress of worrying about the little things. Thank you so much to all at Paradise Event Productions for helping make our day so so special.

Joe & Claire

Thank you so much for making our wedding so stress free and easy. It was an amazing venue and everyone really enjoyed themselves, we couldn't have asked for more!
You made our day run so smoothly and thought of everything!
We are already looking forward to visiting next year.
5.0
2017-08-10T11:14:38+00:00
Thank you so much for making our wedding so stress free and easy. It was an amazing venue and everyone really enjoyed themselves, we couldn't have asked for more! You made our day run so smoothly and thought of everything! We are already looking forward to visiting next year.

Ellen & Kathy

So, we just wanted to say thanks so much for everything. We had such an amazing week in Nerja and a wonderful wedding day. Everything was absolutely perfect!!! The wedding in Mojacar was gorgeous and the hotel, that was the was spot on with everything. The horse and carriage was also amazing, the guests were very impressed, some even a little obsessed! There are lots of photos floating around of them! it was a lovely touch to the day!! I don't think we could have asked for anything more! 
5.0
2017-08-09T10:39:10+00:00
So, we just wanted to say thanks so much for everything. We had such an amazing week in Nerja and a wonderful wedding day. Everything was absolutely perfect!!! The wedding in Mojacar was gorgeous and the hotel, that was the was spot on with everything. The horse and carriage was also amazing, the guests were very impressed, some even a little obsessed! There are lots of photos floating around of them! it was a lovely touch to the day!! I don't think we could have asked for anything more! 

Paul & Alison

Thank you for everything!! We couldn’t have done it without the help from you. We have only got compliments from our guests about their whole experience in Mojacar so sending a huge thanks to you all. Maybe some day they will get married in Spain too & will highly recommend you guys!!

Thanks again & Take Care,
5.0
2017-05-09T10:27:08+00:00
Thank you for everything!! We couldn’t have done it without the help from you. We have only got compliments from our guests about their whole experience in Mojacar so sending a huge thanks to you all. Maybe some day they will get married in Spain too & will highly recommend you guys!! Thanks again & Take Care,

Brad & Jen

I just wanted to thank you both again for such a fantastic, seamless, enjoyable day. Everyone had such a fantastic time - especially us. Though the lead-up to the wedding was a bit hectic, we'd happily do it all again - perhaps without moving house, job etc.
5.0
2015-05-09T11:34:42+00:00
I just wanted to thank you both again for such a fantastic, seamless, enjoyable day. Everyone had such a fantastic time - especially us. Though the lead-up to the wedding was a bit hectic, we'd happily do it all again - perhaps without moving house, job etc.

Richard & Kathryn

Hi Paradise Event Productions,

Just wanted to drop a line to say thank you so much for helping us to have the best day we could possibly have hoped for! We really enjoyed the whole week but of course most of all our wedding day. We have lots of very happy memories and can’t stop talking about it to whoever will listen!! Thanks again for helping us to make it happen.


 Love & best wishes,


Richard & Kathryn
5.0
2017-08-11T11:34:41+00:00
Hi Paradise Event Productions, Just wanted to drop a line to say thank you so much for helping us to have the best day we could possibly have hoped for! We really enjoyed the whole week but of course most of all our wedding day. We have lots of very happy memories and can’t stop talking about it to whoever will listen!! Thanks again for helping us to make it happen.  Love & best wishes, Richard & Kathryn

Dave & Orla

We just wanted to say thank you for making our day, you were really
wonderful!  You took all the worry out of everything and left us free to
relax and enjoy the day.
5.0
2017-08-11T08:15:54+00:00
We just wanted to say thank you for making our day, you were really wonderful!  You took all the worry out of everything and left us free to relax and enjoy the day.

Graham & Lynda

Well we are finally back in the land of the living after a wonderful honeymoon, but to be fair, nothing could top the amazing day we had on the 4th September!!!

We cannot thank you both enough for making it such a magical day, but most of all, we were overwhelmed by all the work and organisation you put into it – it meant that we had a hassle-free day that we enjoyed every minute of and our guests cannot stop raving about!!  From the Wally Trolley to the piper to the fairytale venue to the fireworks, everyone agreed it was the best wedding they had been to and Graham and I are convinced they are not just being polite!

Thanks again for everything you did for us, we are so very very appreciative and we wish you both the very best for everything in the future.
5.0
2017-08-11T10:10:37+00:00
Well we are finally back in the land of the living after a wonderful honeymoon, but to be fair, nothing could top the amazing day we had on the 4th September!!! We cannot thank you both enough for making it such a magical day, but most of all, we were overwhelmed by all the work and organisation you put into it – it meant that we had a hassle-free day that we enjoyed every minute of and our guests cannot stop raving about!!  From the Wally Trolley to the piper to the fairytale venue to the fireworks, everyone agreed it was the best wedding they had been to and Graham and I are convinced they are not just being polite! Thanks again for everything you did for us, we are so very very appreciative and we wish you both the very best for everything in the future.

Gavin & Sarah

Thank you again!

We really did have a perfect wedding. We are so happy with how it went and friends and family are still texting and emailing saying what a great time they had.

Back at work since yesterday which is tough but going to plan a honeymoon for later in the year so that will keep us going.
5.0
2014-09-09T10:50:54+00:00
Thank you again! We really did have a perfect wedding. We are so happy with how it went and friends and family are still texting and emailing saying what a great time they had. Back at work since yesterday which is tough but going to plan a honeymoon for later in the year so that will keep us going.
5.0
15

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