Privacy

GDPR – Our Commitment to Data Privacy

We are committed to compliance with the General Data Protection Regulation (GDPR), which will go into effect May 25, 2018. The regulation contains the most significant changes to European data privacy legislation in the last 20 years. It is designed to give EU citizens more control over their data and seeks to unify a number of existing privacy and security laws under one comprehensive law.

Our customers can trust that we have made GDPR a priority and have devoted significant resources toward our efforts to comply with GDPR. This post outlines our approach and progress to date.

What We Are Doing

Like many other companies, we are implementing our company-wide GDPR compliance strategy leading up to May 25, 2018 and beyond. We appreciate that our customers have requirements under GDPR that are directly impacted by their use of our services, and we are committed to helping our customers fulfill their requirements under GDPR.

Below are a few examples of initiatives we have committed to in order to satisfy GDPR requirements that apply to both our customers and us:

  • Committing to security and privacy measures required under GDPR. You can view details on our current security measures on our website under Trust @ ACT.
  • Where we are transferring data outside of the EU, committing to appropriate data transfer mechanisms as required by GDPR. This includes our current Privacy Shield certification (see our Privacy Policy).
  • Assisting our customers with satisfying their GDPR data security and privacy requirements as described at Trust @ ACT. Notifying regulators of personal data breaches on our systems and promptly communicating any such breaches to our customers and end-users.
  • Ensuring our staff that access and process our customer’s personal data are bound to maintain the confidentiality and security of that data.
  • Holding any sub-processors that handle our customers’ personal data to the applicable data management, security and privacy standards required under GDPR ( Google Gmail, Mailchimp, WordPress, 1and1).
  • Committing to carrying out data impact assessments and consulting with EU regulators where appropriate.
  • Assisting customers with the download or deletion of any data through our privacy tools
  • Providing customers access to our data protection officer through gdprform.io

GDPR FAQ

Do we process personal data of our customers?

Yes, we process customer personal data to provide at the request of the customer for specified purposes described in our Privacy Policy and Terms of Service.

Where do we send customer data?

Our goal is to provide our customers with secure, fast and reliable service. As a provider of a global service, we run our service with common operational practices and features across multiple jurisdictions. All of this is done through the third party sub-processors.   We disclose in our Privacy Policy that personal data will be transferred to the United States and possibly to other countries for purposes related to providing products and services.

Can you guarantee that my data will stay in a certain location (e.g., Europe)?

Our features require that data be transferred through our sub-processors. For example, when you send an email, it may go to a server in another country, even when the email is encrypted.  In addition, our employees and contractors may need access to data stored in the EU for support related reasons.  In all cases where data is transferred outside of the E.U., we commits to ensuring such transfers are compliant with applicable data transfer laws, including GDPR.

Are we Privacy Shield certified?

No because we are not a US based company.  We however are certified by Sucuri Security which performs security scans on our website and database.

More Resources

We are 100% committed to customers’ success and the protection of customer data. . Customers can count on our commitment to GDPR compliance.  For more information, please visit Trust @ ACT and be sure to look at our privacy and security pages. Thank you for your interest in our services!

 

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Testimonials

Mark & Gráinne

We just wanted to e-mail you to say thank you.  I don't know where to start but from our first meeting back in October you have been excellent.  You really helped to make our special day extra special - it was like a fairy tale to us.  We are finding it hard to come back down to earth now after it all!

 

 You couldn't have been any more helpful and everything ran so smoothly on the day. Everyone commented on how hard you worked on the wedding day no-one could believe it - thank you.  The church was excellent, Casa, food, flowers, cars, music - there is nothing we would change.  It was just magical.  

 

Thanks a million!

 Gráinne and Mark
5.0
2017-08-11T11:52:50+00:00
We just wanted to e-mail you to say thank you.  I don't know where to start but from our first meeting back in October you have been excellent.  You really helped to make our special day extra special - it was like a fairy tale to us.  We are finding it hard to come back down to earth now after it all!    You couldn't have been any more helpful and everything ran so smoothly on the day. Everyone commented on how hard you worked on the wedding day no-one could believe it - thank you.  The church was excellent, Casa, food, flowers, cars, music - there is nothing we would change.  It was just magical.     Thanks a million!  Gráinne and Mark

Mark & Kelli

A huge thank you for doing such a fantastic job of our wedding, which I have to say is the best I’ve ever been to! ... I cant think of one negative thing to say about the whole week (except perhaps that the day didn’t last long enough!).
5.0
2017-08-11T08:02:08+00:00
A huge thank you for doing such a fantastic job of our wedding, which I have to say is the best I’ve ever been to! ... I cant think of one negative thing to say about the whole week (except perhaps that the day didn’t last long enough!).

Ellen & Kathy

So, we just wanted to say thanks so much for everything. We had such an amazing week in Nerja and a wonderful wedding day. Everything was absolutely perfect!!! The wedding in Mojacar was gorgeous and the hotel, that was the was spot on with everything. The horse and carriage was also amazing, the guests were very impressed, some even a little obsessed! There are lots of photos floating around of them! it was a lovely touch to the day!! I don't think we could have asked for anything more! 
5.0
2017-08-09T10:39:10+00:00
So, we just wanted to say thanks so much for everything. We had such an amazing week in Nerja and a wonderful wedding day. Everything was absolutely perfect!!! The wedding in Mojacar was gorgeous and the hotel, that was the was spot on with everything. The horse and carriage was also amazing, the guests were very impressed, some even a little obsessed! There are lots of photos floating around of them! it was a lovely touch to the day!! I don't think we could have asked for anything more! 

Sam & Emma

It was Beautiful. On our special day, Rob made sure our day went perfect, and it really was. Our food was BEAUTIFUL!! All our guest's thoroughly enjoyed it. The Spanish Tunas made our day special too. Everything was Perfect!! We want to do it all again!!!!!! Maybe we'll return in 10 years for our renewal of our vows!!!!!!
5.0
2017-08-11T11:56:57+00:00
It was Beautiful. On our special day, Rob made sure our day went perfect, and it really was. Our food was BEAUTIFUL!! All our guest's thoroughly enjoyed it. The Spanish Tunas made our day special too. Everything was Perfect!! We want to do it all again!!!!!! Maybe we'll return in 10 years for our renewal of our vows!!!!!!

John & Jenna

Hiiiiiiiiiiiiiiiii Guys,

Hope ye are both well!!!
Just a quick note to say thanks sooooo much for all you're help over the past 2 years! ye were brilliant! Our wedding day went off without a hitch & we were very pleased with EVERYTHING on the day!!!
I can not believe its all over now & we are both back to work, back to normal life shall we say haha!!! Thanks a million again!!!!

Lots of Love XxXx
5.0
2013-02-09T11:55:57+00:00
Hiiiiiiiiiiiiiiiii Guys, Hope ye are both well!!! Just a quick note to say thanks sooooo much for all you're help over the past 2 years! ye were brilliant! Our wedding day went off without a hitch & we were very pleased with EVERYTHING on the day!!! I can not believe its all over now & we are both back to work, back to normal life shall we say haha!!! Thanks a million again!!!! Lots of Love XxXx

Karen & Dermot

Thank you for making our day special, our guests have commented on your professionalism and the way the day went so smoothly, there was a lovely flow to the day and evening!
5.0
2017-08-11T07:57:24+00:00
Thank you for making our day special, our guests have commented on your professionalism and the way the day went so smoothly, there was a lovely flow to the day and evening!

Andy & Suzanne

A massive thank you to Paradise Event Productions.  From day one they were both so friendly and helpful, and they were able to make our day as special as we always hoped it would be, even on a relatively low budget.  When we decided to change our venue with 2 months to go they worked very hard to find us the most perfect replacement. All of our guests had a wonderful time, all said it was one of the most special wedding's they'd been to.  At times planning a wedding abroad might seem daunting but the team really made sure that everything ran smoothly both leading up to and throughout our special day.
5.0
2017-08-10T11:24:00+00:00
A massive thank you to Paradise Event Productions.  From day one they were both so friendly and helpful, and they were able to make our day as special as we always hoped it would be, even on a relatively low budget.  When we decided to change our venue with 2 months to go they worked very hard to find us the most perfect replacement. All of our guests had a wonderful time, all said it was one of the most special wedding's they'd been to.  At times planning a wedding abroad might seem daunting but the team really made sure that everything ran smoothly both leading up to and throughout our special day.

Stuart & Lynne

Excellent support both before and on the day!
5.0
2017-08-10T12:02:00+00:00
Excellent support both before and on the day!

Roy & Anne

Thank you so much to you and all the team for your help in celebrating the happiest day of our lives. It's been a whirlwind since the week before the wedding until now.

The wedding day was amazing, the food was out of this world (thank to your canape recommendations). the photography you provided was amazing and video, then the band was awesome and the DJ turned out to be a blast. The staff stayed well into the night so we could enjoy ourselves to the fullest 🙂
5.0
2017-08-09T10:37:53+00:00
Thank you so much to you and all the team for your help in celebrating the happiest day of our lives. It's been a whirlwind since the week before the wedding until now. The wedding day was amazing, the food was out of this world (thank to your canape recommendations). the photography you provided was amazing and video, then the band was awesome and the DJ turned out to be a blast. The staff stayed well into the night so we could enjoy ourselves to the fullest 🙂

Eduardo & Lauriel

Dear Paradise Event Productions,
The holidays were busy, and so wonderful.  Now we're back to the real world and so happy.  What a perfect Wedding.  Thank you so much for all you did to help us coordinate everything and to make the day run just as we'd planned so that we could just relax and enjoy every moment.  You are fabulous, and we are so happy and grateful for all that you did for us.  Thank you!
5.0
2017-08-11T10:39:21+00:00
Dear Paradise Event Productions, The holidays were busy, and so wonderful.  Now we're back to the real world and so happy.  What a perfect Wedding.  Thank you so much for all you did to help us coordinate everything and to make the day run just as we'd planned so that we could just relax and enjoy every moment.  You are fabulous, and we are so happy and grateful for all that you did for us.  Thank you!

Adam & Louise

Hi guys,
I just arrived back in New York Yesterday after an absolutely fantastic few weeks. Adam and I want to thank you so very much for organizing and coordinating such a fantastic wedding... It really was (without sounding too dramatic!) the wedding of our dreams... Everything ran so smoothly and we can't thank you enough for all of your support, suggestions, organisation in the months before hand and co ordination on the day...


Our friends and family have not stopped talking about it and many have said that they doubt they'll ever attend a wedding quite like it again!! Many thanks! 
5.0
2017-08-11T10:33:10+00:00
Hi guys, I just arrived back in New York Yesterday after an absolutely fantastic few weeks. Adam and I want to thank you so very much for organizing and coordinating such a fantastic wedding... It really was (without sounding too dramatic!) the wedding of our dreams... Everything ran so smoothly and we can't thank you enough for all of your support, suggestions, organisation in the months before hand and co ordination on the day... Our friends and family have not stopped talking about it and many have said that they doubt they'll ever attend a wedding quite like it again!! Many thanks! 

James & Julie

The wedding was brilliant, even better than we'd imagined, right down to the bits we couldn't control, like the weather which was perfect! We're so glad we got you lot to organise it, I now think it's a myth that planning a wedding is stressful - it was pretty easy really, but I bet I wouldn't be saying that if we hadn't had you doing all the hard work! Thanks again for everything - we're so happy!
5.0
2017-08-09T09:23:12+00:00
The wedding was brilliant, even better than we'd imagined, right down to the bits we couldn't control, like the weather which was perfect! We're so glad we got you lot to organise it, I now think it's a myth that planning a wedding is stressful - it was pretty easy really, but I bet I wouldn't be saying that if we hadn't had you doing all the hard work! Thanks again for everything - we're so happy!

Linda & Dan

We both wanted to say a big thank you for all your support with our wedding. It was a truly perfect day!
5.0
2017-08-11T08:23:58+00:00
We both wanted to say a big thank you for all your support with our wedding. It was a truly perfect day!

Larry & Caroline

Thank you so much for all you did to make our day and days so special. I cannot think of a single thing that did not go off like clockwork. It thoroughly vindicated our decision to get married abroad and every single guest has reiterated this to us.
5.0
2017-08-11T10:56:11+00:00
Thank you so much for all you did to make our day and days so special. I cannot think of a single thing that did not go off like clockwork. It thoroughly vindicated our decision to get married abroad and every single guest has reiterated this to us.

Graham & Lynda

Well we are finally back in the land of the living after a wonderful honeymoon, but to be fair, nothing could top the amazing day we had on the 4th September!!!

We cannot thank you both enough for making it such a magical day, but most of all, we were overwhelmed by all the work and organisation you put into it – it meant that we had a hassle-free day that we enjoyed every minute of and our guests cannot stop raving about!!  From the Wally Trolley to the piper to the fairytale venue to the fireworks, everyone agreed it was the best wedding they had been to and Graham and I are convinced they are not just being polite!

Thanks again for everything you did for us, we are so very very appreciative and we wish you both the very best for everything in the future.
5.0
2017-08-11T10:10:37+00:00
Well we are finally back in the land of the living after a wonderful honeymoon, but to be fair, nothing could top the amazing day we had on the 4th September!!! We cannot thank you both enough for making it such a magical day, but most of all, we were overwhelmed by all the work and organisation you put into it – it meant that we had a hassle-free day that we enjoyed every minute of and our guests cannot stop raving about!!  From the Wally Trolley to the piper to the fairytale venue to the fireworks, everyone agreed it was the best wedding they had been to and Graham and I are convinced they are not just being polite! Thanks again for everything you did for us, we are so very very appreciative and we wish you both the very best for everything in the future.
5
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