Privacy

GDPR – Our Commitment to Data Privacy

We are committed to compliance with the General Data Protection Regulation (GDPR), which will go into effect May 25, 2018. The regulation contains the most significant changes to European data privacy legislation in the last 20 years. It is designed to give EU citizens more control over their data and seeks to unify a number of existing privacy and security laws under one comprehensive law.

Our customers can trust that we have made GDPR a priority and have devoted significant resources toward our efforts to comply with GDPR. This post outlines our approach and progress to date.

What We Are Doing

Like many other companies, we are implementing our company-wide GDPR compliance strategy leading up to May 25, 2018 and beyond. We appreciate that our customers have requirements under GDPR that are directly impacted by their use of our services, and we are committed to helping our customers fulfill their requirements under GDPR.

Below are a few examples of initiatives we have committed to in order to satisfy GDPR requirements that apply to both our customers and us:

  • Committing to security and privacy measures required under GDPR. You can view details on our current security measures on our website under Trust @ ACT.
  • Where we are transferring data outside of the EU, committing to appropriate data transfer mechanisms as required by GDPR. This includes our current Privacy Shield certification (see our Privacy Policy).
  • Assisting our customers with satisfying their GDPR data security and privacy requirements as described at Trust @ ACT. Notifying regulators of personal data breaches on our systems and promptly communicating any such breaches to our customers and end-users.
  • Ensuring our staff that access and process our customer’s personal data are bound to maintain the confidentiality and security of that data.
  • Holding any sub-processors that handle our customers’ personal data to the applicable data management, security and privacy standards required under GDPR ( Google Gmail, Mailchimp, WordPress, 1and1).
  • Committing to carrying out data impact assessments and consulting with EU regulators where appropriate.
  • Assisting customers with the download or deletion of any data through our privacy tools
  • Providing customers access to our data protection officer through gdprform.io

GDPR FAQ

Do we process personal data of our customers?

Yes, we process customer personal data to provide at the request of the customer for specified purposes described in our Privacy Policy and Terms of Service.

Where do we send customer data?

Our goal is to provide our customers with secure, fast and reliable service. As a provider of a global service, we run our service with common operational practices and features across multiple jurisdictions. All of this is done through the third party sub-processors.   We disclose in our Privacy Policy that personal data will be transferred to the United States and possibly to other countries for purposes related to providing products and services.

Can you guarantee that my data will stay in a certain location (e.g., Europe)?

Our features require that data be transferred through our sub-processors. For example, when you send an email, it may go to a server in another country, even when the email is encrypted.  In addition, our employees and contractors may need access to data stored in the EU for support related reasons.  In all cases where data is transferred outside of the E.U., we commits to ensuring such transfers are compliant with applicable data transfer laws, including GDPR.

Are we Privacy Shield certified?

No because we are not a US based company.  We however are certified by Sucuri Security which performs security scans on our website and database.

More Resources

We are 100% committed to customers’ success and the protection of customer data. . Customers can count on our commitment to GDPR compliance.  For more information, please visit Trust @ ACT and be sure to look at our privacy and security pages. Thank you for your interest in our services!

 

        

 

Testimonials

Stuart & Lynne

Excellent support both before and on the day!
5.0
2017-08-10T12:02:00+00:00
Excellent support both before and on the day!

David & Joann

We had such a a fantastic day in Torre San Juan for our wedding. It was great to have someone take the stress away from the day itself. The staff and food at the venue was also fantastic. Everyone commented on the cake especially. Last but not least, the DJ was absolutely fantastic and made the night for us, my guests are still talking about him. Nerja is a fantastic spot and absolutely beautiful, I would recommend it to anyone, we have beautiful memories to treasure forever!
5.0
2017-08-11T08:44:10+00:00
We had such a a fantastic day in Torre San Juan for our wedding. It was great to have someone take the stress away from the day itself. The staff and food at the venue was also fantastic. Everyone commented on the cake especially. Last but not least, the DJ was absolutely fantastic and made the night for us, my guests are still talking about him. Nerja is a fantastic spot and absolutely beautiful, I would recommend it to anyone, we have beautiful memories to treasure forever!

John & Jenna

Hiiiiiiiiiiiiiiiii Guys,

Hope ye are both well!!!
Just a quick note to say thanks sooooo much for all you're help over the past 2 years! ye were brilliant! Our wedding day went off without a hitch & we were very pleased with EVERYTHING on the day!!!
I can not believe its all over now & we are both back to work, back to normal life shall we say haha!!! Thanks a million again!!!!

Lots of Love XxXx
5.0
2013-02-09T11:55:57+00:00
Hiiiiiiiiiiiiiiiii Guys, Hope ye are both well!!! Just a quick note to say thanks sooooo much for all you're help over the past 2 years! ye were brilliant! Our wedding day went off without a hitch & we were very pleased with EVERYTHING on the day!!! I can not believe its all over now & we are both back to work, back to normal life shall we say haha!!! Thanks a million again!!!! Lots of Love XxXx

Bart & Frank

Thank you so so much for such a fantastic wedding. Our guests say it was one if not the best they were ever at. I really really want to thank you. I can't help talking about you, and your incredible cars. You are excellent at your jobs and we would have no hesitation in recommending you. Every thing we needed wanted and enquired about you went above and beyond to help us. Our wedding was a massive success thank you.
As for keeping in touch of course. We will miss your emails and the buzz attached when receiving them.  https://youtu.be/BKG7_dfpX08
5.0
2017-06-09T10:32:11+00:00
Thank you so so much for such a fantastic wedding. Our guests say it was one if not the best they were ever at. I really really want to thank you. I can't help talking about you, and your incredible cars. You are excellent at your jobs and we would have no hesitation in recommending you. Every thing we needed wanted and enquired about you went above and beyond to help us. Our wedding was a massive success thank you. As for keeping in touch of course. We will miss your emails and the buzz attached when receiving them.  https://youtu.be/BKG7_dfpX08

 Caitríona & Patrick


Patrick and I just wanted to say a huge thank you to all of you for all your help with planning our wedding. Our day was fantastic from start to finish and we thoroughly enjoyed it! Our guests commented on how well everything went from the venue choice to the ceremony to the reception and the entertainment. We know everyone really enjoyed themselves.


You all took the pressure off with the marvelous organizing you did and we sailed through the day. I had no nerves all day until I walked up the aisle! Thanks again for helping create some amazing memories for us to take away from our day.

5.0
2017-08-11T11:49:29+00:00
Patrick and I just wanted to say a huge thank you to all of you for all your help with planning our wedding. Our day was fantastic from start to finish and we thoroughly enjoyed it! Our guests commented on how well everything went from the venue choice to the ceremony to the reception and the entertainment. We know everyone really enjoyed themselves. You all took the pressure off with the marvelous organizing you did and we sailed through the day. I had no nerves all day until I walked up the aisle! Thanks again for helping create some amazing memories for us to take away from our day.

Martina & Shane

I just want to say thanks for all your help over the last year, everybody was so impressed with everything from the food to the villa to your calmness...I just really want to say thanks again from both of us.
5.0
2017-08-11T08:08:23+00:00
I just want to say thanks for all your help over the last year, everybody was so impressed with everything from the food to the villa to your calmness...I just really want to say thanks again from both of us.

Karen & Dermot

Thank you for making our day special, our guests have commented on your professionalism and the way the day went so smoothly, there was a lovely flow to the day and evening!
5.0
2017-08-11T07:57:24+00:00
Thank you for making our day special, our guests have commented on your professionalism and the way the day went so smoothly, there was a lovely flow to the day and evening!

Siobhan & Craig

I would just like to thank you so much for all the hard work and the huge effort you put into our beautiful wedding, it was the most amazing day. Everything went perfect, from the venue, catering, minister, and the DJ was fantastic !  All our guests had a brilliant time.  Everyone commented on how hard you worked and how much they enjoyed it. I wouldn't hesitate to recommend your service to anyone, our wedding was without a doubt even better than we ever hoped or dreamed it would be.
5.0
2017-08-11T09:53:07+00:00
I would just like to thank you so much for all the hard work and the huge effort you put into our beautiful wedding, it was the most amazing day. Everything went perfect, from the venue, catering, minister, and the DJ was fantastic !  All our guests had a brilliant time.  Everyone commented on how hard you worked and how much they enjoyed it. I wouldn't hesitate to recommend your service to anyone, our wedding was without a doubt even better than we ever hoped or dreamed it would be.

Paul & Elaine

Thank you so much for everything you have done for us. We thoroughly enjoyed the wedding day and you did an excellent job with everything on the day and of course all the work over the last few months. We couldn’t have done it without you!
5.0
2017-08-11T07:56:34+00:00
Thank you so much for everything you have done for us. We thoroughly enjoyed the wedding day and you did an excellent job with everything on the day and of course all the work over the last few months. We couldn’t have done it without you!

Stephan & Marta

Our day was truly magical and stress free with thanks to your coordinator and staff. Everything was so efficient and ran like clock work. The venue was perfect, food was excellent and service was impeccable. We never once worried or stressed over any of the arrangements because they were both so helpful and understanding. HUGE HUGE HUGE thank you and continue with your miracle work 🙂 love Stephan & Marta
5.0
2013-08-10T06:54:01+00:00
Our day was truly magical and stress free with thanks to your coordinator and staff. Everything was so efficient and ran like clock work. The venue was perfect, food was excellent and service was impeccable. We never once worried or stressed over any of the arrangements because they were both so helpful and understanding. HUGE HUGE HUGE thank you and continue with your miracle work 🙂 love Stephan & Marta

Oliver & Alexandra

Thank you and all your team for helping make Alex and Oliver wedding day absolutely PERFECT!!!!!!

They had the best day ever and so did we, all the guests did too J

We will post a testimonial on your website but wanted to thank you ladies personally.

All the very best for the future and take care.
5.0
2016-11-01T11:51:25+00:00
Thank you and all your team for helping make Alex and Oliver wedding day absolutely PERFECT!!!!!! They had the best day ever and so did we, all the guests did too J We will post a testimonial on your website but wanted to thank you ladies personally. All the very best for the future and take care.

Kevin & Isabel

Well we are finally back in the UK and have 5 minutes to sit down and think about our big day, WOW what a great job you did for us, we really appreciated all your help and it could not have run so smoothly if you were not there to help. Every single person we spoke to has said that it was the best wedding that they have ever been to and the friends who live in Mojacar have said that it was the best night out they have ever had !!!! So you all deserve a well earned pat on the back and a big thank you again from us both. We would highly recommend Paradise Event Productions to anyone who is looking to get married and that we would like to thank you again for all your help and support.
5.0
2015-06-09T09:11:08+00:00
Well we are finally back in the UK and have 5 minutes to sit down and think about our big day, WOW what a great job you did for us, we really appreciated all your help and it could not have run so smoothly if you were not there to help. Every single person we spoke to has said that it was the best wedding that they have ever been to and the friends who live in Mojacar have said that it was the best night out they have ever had !!!! So you all deserve a well earned pat on the back and a big thank you again from us both. We would highly recommend Paradise Event Productions to anyone who is looking to get married and that we would like to thank you again for all your help and support.

Simon & Claire

5.0
2017-08-11T07:54:27+00:00
We've just got back from our honeymoon and we wanted to thank you very much for all your hard work and professionalism arranging our wedding. It was exactly as we'd hoped and more - we loved everything.

Andy & Suzanne

A massive thank you to Paradise Event Productions.  From day one they were both so friendly and helpful, and they were able to make our day as special as we always hoped it would be, even on a relatively low budget.  When we decided to change our venue with 2 months to go they worked very hard to find us the most perfect replacement. All of our guests had a wonderful time, all said it was one of the most special wedding's they'd been to.  At times planning a wedding abroad might seem daunting but the team really made sure that everything ran smoothly both leading up to and throughout our special day.
5.0
2017-08-10T11:24:00+00:00
A massive thank you to Paradise Event Productions.  From day one they were both so friendly and helpful, and they were able to make our day as special as we always hoped it would be, even on a relatively low budget.  When we decided to change our venue with 2 months to go they worked very hard to find us the most perfect replacement. All of our guests had a wonderful time, all said it was one of the most special wedding's they'd been to.  At times planning a wedding abroad might seem daunting but the team really made sure that everything ran smoothly both leading up to and throughout our special day.

Mick & Louise

I just had to thank you once again for being a wonderful wedding planner, fairy godmother and friend - we had such a fabulous time and everyone was thrilled to be there. All of your contacts were lovely and helped to make the day the special occasion that it certainly was. We shall never forget it and loved the fact that you just appeared whenever we needed you as if by magic, but we were unaware of the behind the scenes activities going on whilst enjoying our day - the flowers were perfect, the food delicious and music certainly got everyone up dancing - thank you so much!
5.0
2017-08-11T08:52:53+00:00
I just had to thank you once again for being a wonderful wedding planner, fairy godmother and friend - we had such a fabulous time and everyone was thrilled to be there. All of your contacts were lovely and helped to make the day the special occasion that it certainly was. We shall never forget it and loved the fact that you just appeared whenever we needed you as if by magic, but we were unaware of the behind the scenes activities going on whilst enjoying our day - the flowers were perfect, the food delicious and music certainly got everyone up dancing - thank you so much!
5.0
15

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