GDPR – Our Commitment to Data Privacy

We are committed to compliance with the General Data Protection Regulation (GDPR), which will go into effect May 25, 2018. The regulation contains the most significant changes to European data privacy legislation in the last 20 years. It is designed to give EU citizens more control over their data and seeks to unify a number of existing privacy and security laws under one comprehensive law.

Our customers can trust that we have made GDPR a priority and have devoted significant resources toward our efforts to comply with GDPR. This post outlines our approach and progress to date.

What We Are Doing

Like many other companies, we are implementing our company-wide GDPR compliance strategy leading up to May 25, 2018 and beyond. We appreciate that our customers have requirements under GDPR that are directly impacted by their use of our services, and we are committed to helping our customers fulfill their requirements under GDPR.

Below are a few examples of initiatives we have committed to in order to satisfy GDPR requirements that apply to both our customers and us:

  • Committing to security and privacy measures required under GDPR. You can view details on our current security measures on our website under Trust @ ACT.
  • Where we are transferring data outside of the EU, committing to appropriate data transfer mechanisms as required by GDPR. This includes our current Privacy Shield certification (see our Privacy Policy).
  • Assisting our customers with satisfying their GDPR data security and privacy requirements as described at Trust @ ACT. Notifying regulators of personal data breaches on our systems and promptly communicating any such breaches to our customers and end-users.
  • Ensuring our staff that access and process our customer’s personal data are bound to maintain the confidentiality and security of that data.
  • Holding any sub-processors that handle our customers’ personal data to the applicable data management, security and privacy standards required under GDPR ( Google Gmail, Mailchimp, WordPress, 1and1).
  • Committing to carrying out data impact assessments and consulting with EU regulators where appropriate.
  • Assisting customers with the download or deletion of any data through our privacy tools
  • Providing customers access to our data protection officer through gdprform.io

GDPR FAQ

Do we process personal data of our customers?

Yes, we process customer personal data to provide at the request of the customer for specified purposes described in our Privacy Policy and Terms of Service.

Where do we send customer data?

Our goal is to provide our customers with secure, fast and reliable service. As a provider of a global service, we run our service with common operational practices and features across multiple jurisdictions. All of this is done through the third party sub-processors.   We disclose in our Privacy Policy that personal data will be transferred to the United States and possibly to other countries for purposes related to providing products and services.

Can you guarantee that my data will stay in a certain location (e.g., Europe)?

Our features require that data be transferred through our sub-processors. For example, when you send an email, it may go to a server in another country, even when the email is encrypted.  In addition, our employees and contractors may need access to data stored in the EU for support related reasons.  In all cases where data is transferred outside of the E.U., we commits to ensuring such transfers are compliant with applicable data transfer laws, including GDPR.

Are we Privacy Shield certified?

No because we are not a US based company.  We however are certified by Sucuri Security which performs security scans on our website and database.

More Resources

We are 100% committed to customers’ success and the protection of customer data. . Customers can count on our commitment to GDPR compliance.  For more information, please visit Trust @ ACT and be sure to look at our privacy and security pages. Thank you for your interest in our services!

 

        

 

Testimonials

Eduardo & Lauriel

Dear Paradise Event Productions,
The holidays were busy, and so wonderful.  Now we're back to the real world and so happy.  What a perfect Wedding.  Thank you so much for all you did to help us coordinate everything and to make the day run just as we'd planned so that we could just relax and enjoy every moment.  You are fabulous, and we are so happy and grateful for all that you did for us.  Thank you!
5.0
2017-08-11T10:39:21+00:00
Dear Paradise Event Productions, The holidays were busy, and so wonderful.  Now we're back to the real world and so happy.  What a perfect Wedding.  Thank you so much for all you did to help us coordinate everything and to make the day run just as we'd planned so that we could just relax and enjoy every moment.  You are fabulous, and we are so happy and grateful for all that you did for us.  Thank you!

 Conor & Diane

"We had the best day, our guests have been raving about it since and have complimented you on numerous occasions for how smoothly the whole day ran. 

Thanks so much for all your help over the last 18 months. Our wedding day could not have been any more perfect!"
5.0
2017-08-11T11:50:50+00:00
"We had the best day, our guests have been raving about it since and have complimented you on numerous occasions for how smoothly the whole day ran.  Thanks so much for all your help over the last 18 months. Our wedding day could not have been any more perfect!"

David & Joann

We had such a a fantastic day in Torre San Juan for our wedding. It was great to have someone take the stress away from the day itself. The staff and food at the venue was also fantastic. Everyone commented on the cake especially. Last but not least, the DJ was absolutely fantastic and made the night for us, my guests are still talking about him. Nerja is a fantastic spot and absolutely beautiful, I would recommend it to anyone, we have beautiful memories to treasure forever!
5.0
2017-08-11T08:44:10+00:00
We had such a a fantastic day in Torre San Juan for our wedding. It was great to have someone take the stress away from the day itself. The staff and food at the venue was also fantastic. Everyone commented on the cake especially. Last but not least, the DJ was absolutely fantastic and made the night for us, my guests are still talking about him. Nerja is a fantastic spot and absolutely beautiful, I would recommend it to anyone, we have beautiful memories to treasure forever!

James & Julie

The wedding was brilliant, even better than we'd imagined, right down to the bits we couldn't control, like the weather which was perfect! We're so glad we got you lot to organise it, I now think it's a myth that planning a wedding is stressful - it was pretty easy really, but I bet I wouldn't be saying that if we hadn't had you doing all the hard work! Thanks again for everything - we're so happy!
5.0
2017-08-09T09:23:12+00:00
The wedding was brilliant, even better than we'd imagined, right down to the bits we couldn't control, like the weather which was perfect! We're so glad we got you lot to organise it, I now think it's a myth that planning a wedding is stressful - it was pretty easy really, but I bet I wouldn't be saying that if we hadn't had you doing all the hard work! Thanks again for everything - we're so happy!

Graham & Lynda

Well we are finally back in the land of the living after a wonderful honeymoon, but to be fair, nothing could top the amazing day we had on the 4th September!!!

We cannot thank you both enough for making it such a magical day, but most of all, we were overwhelmed by all the work and organisation you put into it – it meant that we had a hassle-free day that we enjoyed every minute of and our guests cannot stop raving about!!  From the Wally Trolley to the piper to the fairytale venue to the fireworks, everyone agreed it was the best wedding they had been to and Graham and I are convinced they are not just being polite!

Thanks again for everything you did for us, we are so very very appreciative and we wish you both the very best for everything in the future.
5.0
2017-08-11T10:10:37+00:00
Well we are finally back in the land of the living after a wonderful honeymoon, but to be fair, nothing could top the amazing day we had on the 4th September!!! We cannot thank you both enough for making it such a magical day, but most of all, we were overwhelmed by all the work and organisation you put into it – it meant that we had a hassle-free day that we enjoyed every minute of and our guests cannot stop raving about!!  From the Wally Trolley to the piper to the fairytale venue to the fireworks, everyone agreed it was the best wedding they had been to and Graham and I are convinced they are not just being polite! Thanks again for everything you did for us, we are so very very appreciative and we wish you both the very best for everything in the future.

Steven & Martha

Our day was truly magical and stress free with thanks to Paradise Event Productions. Everything was so efficient and ran like clock work. The venue was perfect, food was excellent and service was impeccable. We never once worried or stressed over any of the arrangements because they were both so helpful and understanding. HUGE HUGE HUGE thank you and continue with your miracle work 🙂 love Martha and Stephen
5.0
2017-08-10T10:52:18+00:00
Our day was truly magical and stress free with thanks to Paradise Event Productions. Everything was so efficient and ran like clock work. The venue was perfect, food was excellent and service was impeccable. We never once worried or stressed over any of the arrangements because they were both so helpful and understanding. HUGE HUGE HUGE thank you and continue with your miracle work 🙂 love Martha and Stephen

 Caitríona & Patrick


Patrick and I just wanted to say a huge thank you to all of you for all your help with planning our wedding. Our day was fantastic from start to finish and we thoroughly enjoyed it! Our guests commented on how well everything went from the venue choice to the ceremony to the reception and the entertainment. We know everyone really enjoyed themselves.


You all took the pressure off with the marvelous organizing you did and we sailed through the day. I had no nerves all day until I walked up the aisle! Thanks again for helping create some amazing memories for us to take away from our day.

5.0
2017-08-11T11:49:29+00:00
Patrick and I just wanted to say a huge thank you to all of you for all your help with planning our wedding. Our day was fantastic from start to finish and we thoroughly enjoyed it! Our guests commented on how well everything went from the venue choice to the ceremony to the reception and the entertainment. We know everyone really enjoyed themselves. You all took the pressure off with the marvelous organizing you did and we sailed through the day. I had no nerves all day until I walked up the aisle! Thanks again for helping create some amazing memories for us to take away from our day.

Karen and Martin

I would highly recommend Paradise Event Planner as a service. All our questions were answered promptly and honestly during the planning. We always felt in control of our own decisions and yet appreciated the experienced advice provided. The attention to small details really made the day special. Your calm approach to a potentially stressful time helped to keep the nerves at bay. I was pleased that you allowed us lots of flexibility in our choices and didn't try to persuade us into anything we didn't want/need but appreciated your opinion when requested.
5.0
2017-08-10T11:55:45+00:00
I would highly recommend Paradise Event Planner as a service. All our questions were answered promptly and honestly during the planning. We always felt in control of our own decisions and yet appreciated the experienced advice provided. The attention to small details really made the day special. Your calm approach to a potentially stressful time helped to keep the nerves at bay. I was pleased that you allowed us lots of flexibility in our choices and didn't try to persuade us into anything we didn't want/need but appreciated your opinion when requested.

Adam & Louise

Hi guys,
I just arrived back in New York Yesterday after an absolutely fantastic few weeks. Adam and I want to thank you so very much for organizing and coordinating such a fantastic wedding... It really was (without sounding too dramatic!) the wedding of our dreams... Everything ran so smoothly and we can't thank you enough for all of your support, suggestions, organisation in the months before hand and co ordination on the day...


Our friends and family have not stopped talking about it and many have said that they doubt they'll ever attend a wedding quite like it again!! Many thanks! 
5.0
2017-08-11T10:33:10+00:00
Hi guys, I just arrived back in New York Yesterday after an absolutely fantastic few weeks. Adam and I want to thank you so very much for organizing and coordinating such a fantastic wedding... It really was (without sounding too dramatic!) the wedding of our dreams... Everything ran so smoothly and we can't thank you enough for all of your support, suggestions, organisation in the months before hand and co ordination on the day... Our friends and family have not stopped talking about it and many have said that they doubt they'll ever attend a wedding quite like it again!! Many thanks! 

Roy & Anne

Thank you so much to you and all the team for your help in celebrating the happiest day of our lives. It's been a whirlwind since the week before the wedding until now.

The wedding day was amazing, the food was out of this world (thank to your canape recommendations). the photography you provided was amazing and video, then the band was awesome and the DJ turned out to be a blast. The staff stayed well into the night so we could enjoy ourselves to the fullest 🙂
5.0
2017-08-09T10:37:53+00:00
Thank you so much to you and all the team for your help in celebrating the happiest day of our lives. It's been a whirlwind since the week before the wedding until now. The wedding day was amazing, the food was out of this world (thank to your canape recommendations). the photography you provided was amazing and video, then the band was awesome and the DJ turned out to be a blast. The staff stayed well into the night so we could enjoy ourselves to the fullest 🙂

Gavin & Sarah

Thank you again!

We really did have a perfect wedding. We are so happy with how it went and friends and family are still texting and emailing saying what a great time they had.

Back at work since yesterday which is tough but going to plan a honeymoon for later in the year so that will keep us going.
5.0
2014-09-09T10:50:54+00:00
Thank you again! We really did have a perfect wedding. We are so happy with how it went and friends and family are still texting and emailing saying what a great time they had. Back at work since yesterday which is tough but going to plan a honeymoon for later in the year so that will keep us going.

Oliver & Alexandra

Thank you and all your team for helping make Alex and Oliver wedding day absolutely PERFECT!!!!!!

They had the best day ever and so did we, all the guests did too J

We will post a testimonial on your website but wanted to thank you ladies personally.

All the very best for the future and take care.
5.0
2016-11-01T11:51:25+00:00
Thank you and all your team for helping make Alex and Oliver wedding day absolutely PERFECT!!!!!! They had the best day ever and so did we, all the guests did too J We will post a testimonial on your website but wanted to thank you ladies personally. All the very best for the future and take care.

Martina & Shane

I just want to say thanks for all your help over the last year, everybody was so impressed with everything from the food to the villa to your calmness...I just really want to say thanks again from both of us.
5.0
2017-08-11T08:08:23+00:00
I just want to say thanks for all your help over the last year, everybody was so impressed with everything from the food to the villa to your calmness...I just really want to say thanks again from both of us.

Kevin

5.0
2017-08-11T07:44:05+00:00
I have been to many weddings and this is by far the best ever!

Richard & Kathryn

Hi Paradise Event Productions,

Just wanted to drop a line to say thank you so much for helping us to have the best day we could possibly have hoped for! We really enjoyed the whole week but of course most of all our wedding day. We have lots of very happy memories and can’t stop talking about it to whoever will listen!! Thanks again for helping us to make it happen.


 Love & best wishes,


Richard & Kathryn
5.0
2017-08-11T11:34:41+00:00
Hi Paradise Event Productions, Just wanted to drop a line to say thank you so much for helping us to have the best day we could possibly have hoped for! We really enjoyed the whole week but of course most of all our wedding day. We have lots of very happy memories and can’t stop talking about it to whoever will listen!! Thanks again for helping us to make it happen.  Love & best wishes, Richard & Kathryn
5.0
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