GDPR – Our Commitment to Data Privacy

We are committed to compliance with the General Data Protection Regulation (GDPR), which will go into effect May 25, 2018. The regulation contains the most significant changes to European data privacy legislation in the last 20 years. It is designed to give EU citizens more control over their data and seeks to unify a number of existing privacy and security laws under one comprehensive law.

Our customers can trust that we have made GDPR a priority and have devoted significant resources toward our efforts to comply with GDPR. This post outlines our approach and progress to date.

What We Are Doing

Like many other companies, we are implementing our company-wide GDPR compliance strategy leading up to May 25, 2018 and beyond. We appreciate that our customers have requirements under GDPR that are directly impacted by their use of our services, and we are committed to helping our customers fulfill their requirements under GDPR.

Below are a few examples of initiatives we have committed to in order to satisfy GDPR requirements that apply to both our customers and us:

  • Committing to security and privacy measures required under GDPR. You can view details on our current security measures on our website under Trust @ ACT.
  • Where we are transferring data outside of the EU, committing to appropriate data transfer mechanisms as required by GDPR. This includes our current Privacy Shield certification (see our Privacy Policy).
  • Assisting our customers with satisfying their GDPR data security and privacy requirements as described at Trust @ ACT. Notifying regulators of personal data breaches on our systems and promptly communicating any such breaches to our customers and end-users.
  • Ensuring our staff that access and process our customer’s personal data are bound to maintain the confidentiality and security of that data.
  • Holding any sub-processors that handle our customers’ personal data to the applicable data management, security and privacy standards required under GDPR ( Google Gmail, Mailchimp, WordPress, 1and1).
  • Committing to carrying out data impact assessments and consulting with EU regulators where appropriate.
  • Assisting customers with the download or deletion of any data through our privacy tools
  • Providing customers access to our data protection officer through gdprform.io

GDPR FAQ

Do we process personal data of our customers?

Yes, we process customer personal data to provide at the request of the customer for specified purposes described in our Privacy Policy and Terms of Service.

Where do we send customer data?

Our goal is to provide our customers with secure, fast and reliable service. As a provider of a global service, we run our service with common operational practices and features across multiple jurisdictions. All of this is done through the third party sub-processors.   We disclose in our Privacy Policy that personal data will be transferred to the United States and possibly to other countries for purposes related to providing products and services.

Can you guarantee that my data will stay in a certain location (e.g., Europe)?

Our features require that data be transferred through our sub-processors. For example, when you send an email, it may go to a server in another country, even when the email is encrypted.  In addition, our employees and contractors may need access to data stored in the EU for support related reasons.  In all cases where data is transferred outside of the E.U., we commits to ensuring such transfers are compliant with applicable data transfer laws, including GDPR.

Are we Privacy Shield certified?

No because we are not a US based company.  We however are certified by Sucuri Security which performs security scans on our website and database.

More Resources

We are 100% committed to customers’ success and the protection of customer data. . Customers can count on our commitment to GDPR compliance.  For more information, please visit Trust @ ACT and be sure to look at our privacy and security pages. Thank you for your interest in our services!

 

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Testimonials

James & Julie

The wedding was brilliant, even better than we'd imagined, right down to the bits we couldn't control, like the weather which was perfect! We're so glad we got you lot to organise it, I now think it's a myth that planning a wedding is stressful - it was pretty easy really, but I bet I wouldn't be saying that if we hadn't had you doing all the hard work! Thanks again for everything - we're so happy!
5.0
2017-08-09T09:23:12+00:00
The wedding was brilliant, even better than we'd imagined, right down to the bits we couldn't control, like the weather which was perfect! We're so glad we got you lot to organise it, I now think it's a myth that planning a wedding is stressful - it was pretty easy really, but I bet I wouldn't be saying that if we hadn't had you doing all the hard work! Thanks again for everything - we're so happy!

Colin & Sheena

A huge thanks to you again for such brilliant organisation, without you it would not have been the day it was. What can I say, you were great. 
5.0
2017-08-10T11:54:06+00:00
A huge thanks to you again for such brilliant organisation, without you it would not have been the day it was. What can I say, you were great. 

Richard & Kathryn

Hi Paradise Event Productions,

Just wanted to drop a line to say thank you so much for helping us to have the best day we could possibly have hoped for! We really enjoyed the whole week but of course most of all our wedding day. We have lots of very happy memories and can’t stop talking about it to whoever will listen!! Thanks again for helping us to make it happen.


 Love & best wishes,


Richard & Kathryn
5.0
2017-08-11T11:34:41+00:00
Hi Paradise Event Productions, Just wanted to drop a line to say thank you so much for helping us to have the best day we could possibly have hoped for! We really enjoyed the whole week but of course most of all our wedding day. We have lots of very happy memories and can’t stop talking about it to whoever will listen!! Thanks again for helping us to make it happen.  Love & best wishes, Richard & Kathryn

Stuart & Lynne

Excellent support both before and on the day!
5.0
2017-08-10T12:02:00+00:00
Excellent support both before and on the day!

Malcolm & Lynne

Malcolm and I had a fabulous time at our wedding. Everything went according to plan. They did not only made the whole day run smoothly but it was the extra effort they made for us that we really appreciated.
The flowers were amazing. I was totally overwhelmed by them. It was the only thing i really didn't want to compromise on and my choice of flowers were not available locally. They sourced them for me and they came all the way from South Africa!
It was a stress free experience for us and we would recommend any of our friends to get married with your help!
5.0
2017-08-10T11:33:22+00:00
Malcolm and I had a fabulous time at our wedding. Everything went according to plan. They did not only made the whole day run smoothly but it was the extra effort they made for us that we really appreciated. The flowers were amazing. I was totally overwhelmed by them. It was the only thing i really didn't want to compromise on and my choice of flowers were not available locally. They sourced them for me and they came all the way from South Africa! It was a stress free experience for us and we would recommend any of our friends to get married with your help!

Mick & Louise

I just had to thank you once again for being a wonderful wedding planner, fairy godmother and friend - we had such a fabulous time and everyone was thrilled to be there. All of your contacts were lovely and helped to make the day the special occasion that it certainly was. We shall never forget it and loved the fact that you just appeared whenever we needed you as if by magic, but we were unaware of the behind the scenes activities going on whilst enjoying our day - the flowers were perfect, the food delicious and music certainly got everyone up dancing - thank you so much!
5.0
2017-08-11T08:52:53+00:00
I just had to thank you once again for being a wonderful wedding planner, fairy godmother and friend - we had such a fabulous time and everyone was thrilled to be there. All of your contacts were lovely and helped to make the day the special occasion that it certainly was. We shall never forget it and loved the fact that you just appeared whenever we needed you as if by magic, but we were unaware of the behind the scenes activities going on whilst enjoying our day - the flowers were perfect, the food delicious and music certainly got everyone up dancing - thank you so much!

Martina & Shane

I just want to say thanks for all your help over the last year, everybody was so impressed with everything from the food to the villa to your calmness...I just really want to say thanks again from both of us.
5.0
2017-08-11T08:08:23+00:00
I just want to say thanks for all your help over the last year, everybody was so impressed with everything from the food to the villa to your calmness...I just really want to say thanks again from both of us.

Steven & Martha

Our day was truly magical and stress free with thanks to Paradise Event Productions. Everything was so efficient and ran like clock work. The venue was perfect, food was excellent and service was impeccable. We never once worried or stressed over any of the arrangements because they were both so helpful and understanding. HUGE HUGE HUGE thank you and continue with your miracle work 🙂 love Martha and Stephen
5.0
2017-08-10T10:52:18+00:00
Our day was truly magical and stress free with thanks to Paradise Event Productions. Everything was so efficient and ran like clock work. The venue was perfect, food was excellent and service was impeccable. We never once worried or stressed over any of the arrangements because they were both so helpful and understanding. HUGE HUGE HUGE thank you and continue with your miracle work 🙂 love Martha and Stephen

Bart & Frank

Thank you so so much for such a fantastic wedding. Our guests say it was one if not the best they were ever at. I really really want to thank you. I can't help talking about you, and your incredible cars. You are excellent at your jobs and we would have no hesitation in recommending you. Every thing we needed wanted and enquired about you went above and beyond to help us. Our wedding was a massive success thank you.
As for keeping in touch of course. We will miss your emails and the buzz attached when receiving them.  https://youtu.be/BKG7_dfpX08
5.0
2017-06-09T10:32:11+00:00
Thank you so so much for such a fantastic wedding. Our guests say it was one if not the best they were ever at. I really really want to thank you. I can't help talking about you, and your incredible cars. You are excellent at your jobs and we would have no hesitation in recommending you. Every thing we needed wanted and enquired about you went above and beyond to help us. Our wedding was a massive success thank you. As for keeping in touch of course. We will miss your emails and the buzz attached when receiving them.  https://youtu.be/BKG7_dfpX08

Brad & Jen

I just wanted to thank you both again for such a fantastic, seamless, enjoyable day. Everyone had such a fantastic time - especially us. Though the lead-up to the wedding was a bit hectic, we'd happily do it all again - perhaps without moving house, job etc.
5.0
2015-05-09T11:34:42+00:00
I just wanted to thank you both again for such a fantastic, seamless, enjoyable day. Everyone had such a fantastic time - especially us. Though the lead-up to the wedding was a bit hectic, we'd happily do it all again - perhaps without moving house, job etc.

Siobhan & Craig

I would just like to thank you so much for all the hard work and the huge effort you put into our beautiful wedding, it was the most amazing day. Everything went perfect, from the venue, catering, minister, and the DJ was fantastic !  All our guests had a brilliant time.  Everyone commented on how hard you worked and how much they enjoyed it. I wouldn't hesitate to recommend your service to anyone, our wedding was without a doubt even better than we ever hoped or dreamed it would be.
5.0
2017-08-11T09:53:07+00:00
I would just like to thank you so much for all the hard work and the huge effort you put into our beautiful wedding, it was the most amazing day. Everything went perfect, from the venue, catering, minister, and the DJ was fantastic !  All our guests had a brilliant time.  Everyone commented on how hard you worked and how much they enjoyed it. I wouldn't hesitate to recommend your service to anyone, our wedding was without a doubt even better than we ever hoped or dreamed it would be.

Michael & Claire

I just wanted to thank you both for all you help and support planning the wedding, you did an amazing job and the wedding day was everything I wanted and more. All the guests commented at how smoothly every stage of the day went and that the day flowed perfectly so thank you so much, it really was the best day! I want to do it all over again now!! Thanks so much.
5.0
2016-09-09T09:25:47+00:00
I just wanted to thank you both for all you help and support planning the wedding, you did an amazing job and the wedding day was everything I wanted and more. All the guests commented at how smoothly every stage of the day went and that the day flowed perfectly so thank you so much, it really was the best day! I want to do it all over again now!! Thanks so much.

Karen and Martin

I would highly recommend Paradise Event Planner as a service. All our questions were answered promptly and honestly during the planning. We always felt in control of our own decisions and yet appreciated the experienced advice provided. The attention to small details really made the day special. Your calm approach to a potentially stressful time helped to keep the nerves at bay. I was pleased that you allowed us lots of flexibility in our choices and didn't try to persuade us into anything we didn't want/need but appreciated your opinion when requested.
5.0
2017-08-10T11:55:45+00:00
I would highly recommend Paradise Event Planner as a service. All our questions were answered promptly and honestly during the planning. We always felt in control of our own decisions and yet appreciated the experienced advice provided. The attention to small details really made the day special. Your calm approach to a potentially stressful time helped to keep the nerves at bay. I was pleased that you allowed us lots of flexibility in our choices and didn't try to persuade us into anything we didn't want/need but appreciated your opinion when requested.

Dominic & Zoe

Hi Jennifer,

Wow WOW wow what a wonderful time we had. You did an incredible job. It was an amazing day and so so well organised. I didn't have to think about a thing.

The band where brilliant everyone is still talking about how good they where. The DJ was great and very chilled out. and the FLAMENCO was AMAZING!!! Well Dominic is now saying it was the best wedding present and one of the highlights of the day. I cannot believe then Dance until they are in pain, it adds to the emotion on their faces.
Like you said it gives you goose pimples.

You looked wonderful and all the guests said how great you where. You made the day so relaxing and easy for us. Thank you thank you thank you.
5.0
2017-08-11T09:57:07+00:00
Hi Jennifer, Wow WOW wow what a wonderful time we had. You did an incredible job. It was an amazing day and so so well organised. I didn't have to think about a thing. The band where brilliant everyone is still talking about how good they where. The DJ was great and very chilled out. and the FLAMENCO was AMAZING!!! Well Dominic is now saying it was the best wedding present and one of the highlights of the day. I cannot believe then Dance until they are in pain, it adds to the emotion on their faces. Like you said it gives you goose pimples. You looked wonderful and all the guests said how great you where. You made the day so relaxing and easy for us. Thank you thank you thank you.

Jer & Lorraine

Thank you for all your efforts, everyone totally enjoyed the day!
5.0
2017-08-11T08:13:41+00:00
Thank you for all your efforts, everyone totally enjoyed the day!
5
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